REGIONAL TELECOMMUNICATIONS Left Behind: Why Regional Australia Needs Better Telecommunications A new Telecommunications Industry Ombudsman report highlights the very real challenges facing regional, rural and remote Australians when phone and…
Business Communications Audit | WTCO Western Victoria When Did Someone Last Properly Review Your Business Communications? Your phones work. Your internet works. Your Wi-Fi mostly works. But are they actually…
Local Mobile Network News South West Victoria’s Mobile Network Is Getting a Major Upgrade New mobile towers, expanded 5G coverage and stronger network resilience are on the way for Warrnambool…
Emergency Communications National Emergency Alert Test: Why Some Phones Missed the Message Australia’s first national AusAlert test reached most compatible mobile devices, but not everybody received it. On Monday 27…
WTCO Communications — Local experts. Australia wide. 1300 765 985 · service@wtco.com.au Mobile Number Porting for Advanced PBX Keep your mobile number.Upgrade everything behind it. Keep the number your customers…
The Busy Signal That’s Costing You Sales | WTCO Business Phone Systems The Busy Signal That’s Costing You Sales A real example from right here in our region — and…
Still Using Starlink? Check If Your Business Can Now Get Fibre | WTCO WTCO Business Internet Still Using Starlink? Check If Your Business Can Now Get Fibre. Starlink may have…
WTCO AI Communications Do You Have an AI Strategy? Or are you just hoping AI won’t affect your business? Every week we speak with business owners who are curious about…
The New NetComm Wi-Fi 7 Modem: Is It Worth the Upgrade? If you’ve recently upgraded your NBN service but still find yourself dealing with slow Wi-Fi, dead spots, buffering video…
School Phone Systems and the Optus Changes | WTCO School phone system options School Phone Systems and the Optus Changes: Do You Really Need a New PBX? Before replacing your…
Why Scam Calls Are Increasing | WTCO Business phone security & scam awareness Why Scam Calls Are Increasing — And What Australian Businesses Can Actually Do About It Scam calls,…
8 Reasons Why Smartline Reports Are Built for Real Businesses — Not Call Centres S SMARTLINE Powering Intelligent Business Decisions. Smartline Insight Reports 8 Reasons Why Smartline Reports Are Built…
WTCO Advanced PBX Transition & Smartline Reports WTCO Business Communications Update Advanced PBX Transition & Smartline Reporting WTCO is helping businesses move to smarter phone systems with better call handling,…
WTCO Business Communications Are your business communications quietly holding you back? Most businesses do not realise there is a communications problem until missed calls, frustrated customers and daily inefficiencies start…
WTCO Call Reports 5 Things Your Phone System Reports Should Tell You Most businesses have call data sitting there every day — but very few use it to spot missed…
WTCO Blog A Smarter Way to Handle Calls Across Melbourne and Beyond If your business has multiple numbers, remote staff, or calls going to personal mobiles, there is a good…
AI Is Entering Business Phone Systems What It Actually Means for Businesses Artificial intelligence is starting to appear in modern business communication systems. While there is a lot of hype…
What is Hot Desking? Why More Businesses Are Moving to Flexible Workspaces Workplaces have changed significantly over the past few years. Many businesses now operate with hybrid teams, remote staff,…
Why Your Business Phone App Should Create Boundaries — Not Blur Them Remote work didn’t create the “always on” problem. It simply exposed a flaw that’s been sitting quietly in…
R & M Security Services Advanced PBX Phone System Setup Advanced PBX installed and configured by WTCO Project Summary Client: R & M Security Services Solution: Advanced PBX + 5…
Meet the Yealink T74U – Our New Standard Desk Phone for Advanced PBX Technology moves fast, and business phone systems are no exception. As part of our ongoing commitment to…
Why Your Business WiFi Feels Slow (Even on Fast NBN) If you’ve ever stood in the back office waving your laptop in the air and saying, “The WiFi’s useless in…
Experiencing Slow NBN Speeds or Dropouts?Here’s the WTCO Fault Process to Follow When your internet slows to a crawl or keeps dropping out, it’s more than annoying — it kills…
Important: Your Mobile Phone May Need a Software Update to Ensure 000 Calls Work Important: Your Mobile Phone May Need a Software Update to Ensure 000 Calls Work Across Australia,…
Advanced PBX Chat — real-time team messaging built into your phone system Keep conversations, calls and quick questions in one place. Advanced PBX Chat lets your team search any colleague,…
Now available at WTCO Virtual Mobile Numbers — Smarter Call Pickup Rates for Your Business WTCO is excited to introduce Virtual Mobile Numbers (VMNs) as part of our Advanced PBX…
NBN Business • FTTP $0 NBN FTTP Upgrade — or Is It? The Real Costs, Process & Pitfalls for Businesses Upgrading to fibre is often advertised as $0, but that…
NBN Speed Upgrades Are Live Your NBN just got faster — make sure your network can keep up With new Business NBN speed tiers available, many offices discover their internal…
🌐 Why More Local Businesses Choose WTCO for Fast, Reliable Internet If your business runs on cloud apps, video calls, POS systems or remote teams, your internet connection isn’t just…
Is Your NBN Fixed Wireless Ready for Ultra Speeds? | WTCO Is Your NBN Fixed Wireless Ready for Ultra Speeds? Check if your NTD supports WTCO NBN Fixed Wireless Plus…
🚀 Big News: Free NBN Speed Upgrades Are Here This September Eligible WTCO customers on FTTP or HFC will receive faster speeds from mid-September — at no extra cost. 📈…
WTCO — WTCO Guide to eSIM: Setup, Travel & Benefits WTCO WTCO Guide to eSIM: Setup, Travel & Benefits eSIM is a digital SIM built into your phone. It’s faster…
WTCO – International Travel Pack Activation Guide WTCO – International Travel Pack Activation Guide Heading overseas? WTCO International Travel Packs make it easy to stay connected without the bill shock.…
WTCO – Wi-Fi Calling FAQ What is Wi-Fi Calling? Wi-Fi Calling lets you make and receive mobile calls and text messages using a Wi-Fi connection instead of the mobile network.…
Upgrading to NBN Fibre to the Premises (FTTP): What You Need to Know The National Broadband Network (NBN) is continuing to roll out Fibre to the Premises (FTTP) upgrades across…
Why is the Wrong Name Showing When I Call? (Caller ID Name / CNAM) In Australia, WTCO sets your outgoing caller ID number — not the name. The name that…
In today’s fast-paced business environment, your headset is more than just a way to make calls—it’s a critical tool for communication, productivity, and customer experience. A poor-quality headset can lead…
If you’re thinking of changing phone or internet providers, there’s more to it than just signing up for a new plan. Hidden services, unported numbers, and old accounts still ticking…
Your phone system should help your business run smoothly — not be the reason you lose customers. If your admin or reception team is constantly putting out fires, it might…
If you run a trade business, you probably didn’t go into it to spend your day answering calls and managing bookings. But for many sole traders and small teams, the…
Running a business is hard enough—your phone system shouldn’t make it harder. Your admin team is the backbone of your daily operations, juggling calls, bookings, customer queries, and team communication.…
Here’s the Truth Behind the Claim You’ve probably heard the pitch: “Switch to the cloud and save up to 70% on your phone bill!” It sounds impressive — but is…
Want more control over your calls? Here’s what you need to know. Let’s start by avoiding these common mistakes. Mistake #1: Every Phone Rings at Once What’s the issue?When your…
If your business is still running an NEC SV9100 CP10 phone system, it’s time to start planning your upgrade. NEC has officially announced the end-of-sale and support timeline for its…
Case studies “It’s a real upgrade from an ordinary system to one that is suitable for a busy pharmacy.” Josie Dan Koroit Pharmacy Koroit Pharmacy Phone and Internet Upgrade https://www.wtco.com.au/wp-content/uploads/2025/02/WTCO-Testimonial-Koroit-Pharmacy-1.mp4…
3G Network Closure Extended Good news! Telstra has extended the 3G network closure to August 31st, 2024, giving everyone more time to upgrade their devices. Why This Matters After August…
Setting up a phone system for your business is a crucial step and one that requires careful planning and consideration. Like most people, you would probably just ask for a…
Mid to late 2022 we were contacted to provide a quote to upgrade the phone system for a reginal business providing services to farms in the Western District of Victoria.…
What is it? Why do I need one? An Automated Attendant serves as an automated receptionist that answers the phone and provides a personalised message to callers. Callers press the number that…
With more people using meeting & messaging apps, we have found a great product from Yealink that connects to your office phone as well as your PC. This makes jumping…
The iPhone 13 is yet another small update gone are the new iPhone announcements of yesteryear where people would camp outside stores for weeks to get their hands on the latest and greatest as a fan of Tech and Innovation I stayed up till…
#Cyber Security Recent ransomware attacks &the 4 reasons why attacks are becoming more frequent The importance of best practice cyber security This short clip from the Wall Street Journal describes…
#Cyber Security This customer has nothing to worry about! Anti malware – Backup – Firewall Acronis Cyber Protect – Medical Practice On a recent upgrade for our client, we installed…
With TAX time almost here, there is an opportunity to start thinking of how your business survived over the last 12 months. How can my business function better, communicate…
I see in the Saturday Standard today a lot of people having issues with mobile internet signal and this is affecting their online learning. So I have put together a…
WTC are here to help get you connected at home with your NEC PBX. But we also offer a range of other VoIP solutions to get you up and running…
WTC have recently installed an outdoor access point to enable Tower Hill to provide Free WiFi for their many international guests and also Admin wireless connectivity for the gift shop.…
Warrnambool Telephone Company were proud to be a part of the new Mount Gambier Consulting Suites for WPRS. Providing a quality NEC IP phone system & VoIP services.
At WTC we have recently installed a farm wireless link and WiFi data network, enabling internet access to the main dairy computer and main house. The need was to transfer…
Get more plan inclusions and better pricing for a limited time on some of our 4G mobile plans. http://www.yourcalltelecom.com.au/mobile-plans/
Don’t forget to change your clocks tonight as daylight savings ends. When you get into work on Tuesday and you find your phone system has not updated the new time,…
Prepare your business for the NBN changeover at WTC. Drop in or give us a call to discuss your options such as what internet plan will be best for my…