Setting up a phone system for your business is a crucial step and one that requires careful planning and consideration. Like most people, you would probably just ask for a quote. But the majority of quotes are just a list of hardware and monthly fees. This is no great help if there is no plan,…
Mid to late 2022 we were contacted to provide a quote to upgrade the phone system for a reginal business providing services to farms in the Western District of Victoria. We lost this job to a national competitor with an office in Geelong. I can only assume this was based on price. A few months…
What is it? Why do I need one? An Automated Attendant serves as an automated receptionist that answers the phone and provides a personalised message to callers. Callers press the number that corresponds with their selection and are directed accordingly. Why do I need one? Automated attendants also give your customers a professional image of you. Especially…
With more people using meeting & messaging apps, we have found a great product from Yealink that connects to your office phone as well as your PC. This makes jumping on a Teams call so easy, then take your next incoming call on your desk phone, without taking your headset off. There are two buttons…
#Cyber Security Recent ransomware attacks &the 4 reasons why attacks are becoming more frequent The importance of best practice cyber security This short clip from the Wall Street Journal describes how Colonial Pipelines, JBS Meat Plans & Brownsberg Public Library fell victim to ransomware attacks and the 4 main reasons they are getting more frequent.…
Local Support NBN Local It was great to catch up with Emma Armstrong, from the nbn Local team today. Emma is based in Ballarat and her role is to help local nbn customers in South West Vic get connected to the nbn network and resolve issues quickly. Today we chatted about some of our issues…
#Cyber Security This customer has nothing to worry about! Anti malware – Backup – Firewall Acronis Cyber Protect – Medical Practice On a recent upgrade for our client, we installed an Acronis cyber protect onsite and cloud backup solution. Now they have no worries about how secure their valuable data is or how and when…
With TAX time almost here, there is an opportunity to start thinking of how your business survived over the last 12 months. How can my business function better, communicate better, be more productive and efficient? Now that the COVID-19 pandemic seems to be under control, or is it? How would my business survive if…
I see in the Saturday Standard today a lot of people having issues with mobile internet signal and this is affecting their online learning. So I have put together a promo for our Cel Fi Go Signal Boosters that will solve a lot of these issues. If you think this might help you, please click…
WTC are here to help get you connected at home with your NEC PBX. But we also offer a range of other VoIP solutions to get you up and running in no time. For our NEC PBX customers I have included a link to download a great guide from NEC on the newer, recently installed…