If your business is still running an NEC SV9100 CP10 phone system, it’s time to start planning your upgrade. NEC has officially announced the end-of-sale and support timeline for its on-premises phone systems, including the widely used SV9100 CP10. At WTCO, we’re here to help you navigate this transition smoothly and future-proof your communication infrastructure.…
Case studies “It’s a real upgrade from an ordinary system to one that is suitable for a busy pharmacy.” Josie Dan Koroit Pharmacy Koroit Pharmacy Phone and Internet Upgrade https://www.wtco.com.au/wp-content/uploads/2025/02/WTCO-Testimonial-Koroit-Pharmacy-1.mp4 Client Outcome The implementation of WTCO’s Cloud PBX and 4G modem backup resulted in: Seamless Call Transfers: Employees can now easily transfer calls to the…
3G Network Closure Extended Good news! Telstra has extended the 3G network closure to August 31st, 2024, giving everyone more time to upgrade their devices. Why This Matters After August 31st, devices that aren’t upgraded or software-updated won’t be able to make calls, including emergency calls to 000. How you can check if you…
Setting up a phone system for your business is a crucial step and one that requires careful planning and consideration. Like most people, you would probably just ask for a quote. But the majority of quotes are just a list of hardware and monthly fees. This is no great help if there is no plan,…
Mid to late 2022 we were contacted to provide a quote to upgrade the phone system for a reginal business providing services to farms in the Western District of Victoria. We lost this job to a national competitor with an office in Geelong. I can only assume this was based on price. A few months…
What is it? Why do I need one? An Automated Attendant serves as an automated receptionist that answers the phone and provides a personalised message to callers. Callers press the number that corresponds with their selection and are directed accordingly. Why do I need one? Automated attendants also give your customers a professional image of you. Especially…
With more people using meeting & messaging apps, we have found a great product from Yealink that connects to your office phone as well as your PC. This makes jumping on a Teams call so easy, then take your next incoming call on your desk phone, without taking your headset off. There are two buttons…
The iPhone 13 is yet another small update gone are the new iPhone announcements of yesteryear where people would camp outside stores for weeks to get their hands on the latest and greatest as a fan of Tech and Innovation I stayed up till 3AM to watch the event live as I’ve done years prior expecting to witness some apple “courage” there were some cool leaks leading up to the event I was hearing…
#Cyber Security Recent ransomware attacks &the 4 reasons why attacks are becoming more frequent The importance of best practice cyber security This short clip from the Wall Street Journal describes how Colonial Pipelines, JBS Meat Plans & Brownsberg Public Library fell victim to ransomware attacks and the 4 main reasons they are getting more frequent.…
Local Support NBN Local It was great to catch up with Emma Armstrong, from the nbn Local team today. Emma is based in Ballarat and her role is to help local nbn customers in South West Vic get connected to the nbn network and resolve issues quickly. Today we chatted about some of our issues…