Local Bowling Club: Advanced PBX Phone System Setup
How a local bowling club kept its main number and got a call flow that suits the way it runs, with a Club Room button its staff control themselves.
How to Design a Better Business Call Flow
A good call flow answers four questions for every call: who gets it first, how long we try, what happens if nobody can answer, and who finds out
How I Stopped Paying $150 a Month to Move Invoices Between Two Systems
How I cut about $150 a month in software costs by connecting Dynamics 365, Xero and Power Automate myself.
Triple Zero Under Review: Senate Inquiry Calls for Major Reform
Triple Zero reliability is under the spotlight, with a Senate inquiry calling for major reform.
What Happens To My Bigpond Email Address?
Moving away from Telstra? Here is what happens to your BigPond email address and how to keep it.
Left Behind: Why Regional Australia Still Deserves Better Telecommunications
A Telecommunications Industry Ombudsman report shows why regional Australia still deserves better telecommunications.
WTCO Communications Audit
Most businesses do not plan a complicated communications setup. It just grows. An on-site audit shows what to fix first.
South West Victoria’s Mobile Network Is Getting a Major Upgrade
New mobile towers, expanded 5G coverage and stronger network resilience are on the way for Warrnambool and surrounding communities.
National Emergency Alert Test: Why Some Phones Missed the Message
Australia’s first national AusAlert test reached most compatible mobile devices, but not everybody received it.
Mobile Numbers For Your Phone System
Keep the number your customers already know while adding professional reception, call recording, AI reporting and mobile apps.