Business communications, Australia-wide. Over 2,000 services, 660+ customers helped.
We design, install and look after business phone systems, NBN and mobile services for customers across Australia, from our home base in Warrnambool. When something stops working, you reach a person who knows your setup.
Take the 2-minute Call Flow Checklist See the numbersFigures from our own billing and job records, November 2026. Customers helped excludes work we do for other telcos and contractors. Phone systems include hosted Advanced PBX and Connect You systems (70+) and NEC systems (50+).
Local people who answer the phone.
We Transform Communications is the name we use beyond Warrnambool. Warrnambool Telephone Company is the name you know at home. It is the same team, with the same phone number.
WTCO is owned and run by Anthony Giblin, an accredited business adviser with more than 20 years in communications. He designs NBN infrastructure for new estates, signs off VC81 forms and has built networks himself. Our technicians are based in Warrnambool. For customers in other cities we set up remotely, and send a local technician where one is needed.
We keep it simple. We tell you what you need, what it costs and what you can skip. Then we set it up, and we are here after it is installed.
What that looks like
Phone systems we support today: 120+ businesses, including 50+ NEC systems and 70+ hosted systems, from 2 extensions up to 19 on a single site.
Estate stages designed for NBN: 20+, plus 68 VC81 sign-offs for builders and property owners.
One local team for the whole communications stack.
Most providers sell one product. We look at how calls, internet and mobiles work together, then fix the part that is letting you down.
Business phone systems
Advanced PBX and hosted phone systems, plus 50+ NEC systems with 250+ NEC extensions on site. Queues, after-hours, voicemail to email, handsets and training, set up in person or remotely anywhere in Australia.
NBN and business internet
Plans that fit the job, fixed wireless, fibre upgrades and backup options, with local support when the line drops.
NBN estate design and VC81
Design, advice and sign-off for developers, builders and property owners. We do not do civil works; we guide and design, then keep the services working.
Mobile and mobile broadband
Business plans, 4G and 5G backup internet and coverage advice for owners, staff and field teams.
SIP trunks and phone lines
Business phone lines and numbers delivered over the internet, ported and managed locally.
Cabling, Wi-Fi and cameras
Data cabling, Wi-Fi, Cel-Fi signal boosters and CCTV installed and supported by the same team.
Trusted by the businesses and schools on your street.
We work with the places that cannot afford a dead phone line. These are the groups we serve most.
Schools and colleges
Phone systems and support for primary and secondary schools, Catholic and government, across Warrnambool and the wider region.
Healthcare and aged care
Medical, surgical, physio, chiropractic, pharmacy, dental and aged care. Calls that get answered matter most here.
Motels and accommodation
Front desk lines, room phones and guest connectivity for local motels, villas and holiday parks.
Motor dealers and trades
Sales, service and parts departments that need calls routed properly during busy periods.
Developers and builders
NBN design for new estates and VC81 forms, signed off so your lots can connect.
Professional services and retail
Law, accounting, real estate, rural supplies and retail, from a two-person office to a multi-site team.
Based in Warrnambool. Working Australia-wide.
Our roots and our busiest patch are South West Victoria: Warrnambool, Port Fairy, Koroit, Hamilton, Portland, Camperdown, Colac, Terang and Mortlake. We also look after customers in Melbourne, Sydney and across Australia, with remote setup and a local technician where needed.
Phone support
Open Monday to Friday, 9:00 to 5:00. Closed weekends. Call us on 1300 765 985 or (03) 5560 3333.
Not sure where to start?
Take the Call Flow Checklist. It takes two minutes and shows where calls are slipping through.
Questions people ask before they call.
Who is WTCO?
WTCO is Warrnambool Telephone Company, also known as We Transform Communications. We design, install and support business phone systems, NBN and mobile services for customers across Australia, from our home base in Warrnambool, Victoria. We have been looking after customers since 2013.
How many customers does WTCO look after?
About 150 businesses and many more households have live services with us today. In total we have helped more than 660 customers with jobs since 2017.
How many phone systems do you support?
More than 120 businesses run their phone system through us, with more than 500 extensions between them. That includes more than 50 NEC systems with over 250 NEC extensions, and more than 70 hosted phone systems.
Do you work with schools and healthcare?
Yes. We have worked with more than 30 schools and more than 30 healthcare and aged care providers across the region.
Do you work outside Warrnambool?
Yes. We look after customers in Melbourne, Sydney and across Australia. We set up and support phone systems remotely, and send a local technician where one is needed.
In their words, not ours.
“Just ring and talk to the guys they do everything for you. they are very helpful and can talk you through everything. It has changed heaps we haven't had the phone or internet dropping out so we are not losing any more business”
“Prompt service, friendly staff, providing excellent business telephone infrastructure and support overall. The upgrade has been quite seamless. The communication from WTC administration staff is excellent.”
“Best service in WARRNAMBOOL 10/10”
“The customer service. Shaun was great to deal with and I would highly recommend him to anyone. He worked hard, listened to our needs and explained everything to us. We had NBN and boosters installed which had helped take no phone service to great fast phone and internet service.”
“It is truly a life changer. I could hardly believe the WTC Tech staff when they completed their testing and assured me the Cel Fi Go Mobile Booster would give me mobile coverage for the first time ever! The reception is excellent, reliable and has made an enormous difference to us.”
“It covers all bases and already has proved a benefit for members to call in, especially on Thursday arvo social bowls.”
See where your calls are slipping.
Take the free two-minute Call Flow Checklist, or book a Free Call Flow Review. It takes 10 to 15 minutes and you leave with clear next steps.
Take the Call Flow Checklist Book a Free Call Flow Review
