The Hidden Trap When Changing Providers

Most providers keep their “switching advice” short and sweet:
“Sign here, we’ll set up your new service. Just cancel your old one when you’re ready.”

It sounds simple… but it’s the trap that leaves businesses paying for months of services they thought were gone.

🚫 The Hidden Risk

When you’re told to “just cancel your old services,” you’re left to figure it out on your own.
That means:

• Double billing for internet services

• Unported numbers that customers can’t reach you on

• Forgotten services still quietly charging your account

📌 Real-World Mistakes We See

• New internet connected… but old NBN service still active → paying twice

• Main business number ported… but extra VoIP lines still billing

• Alarm systems, EFTPOS, or fax lines left behind and forgotten

• No confirmation your old account is actually closed

❓ Why This Happens

1. Limited scope – They only move what you specifically request.

2. No audit – No one checks your full account for hidden services.

3. Not their problem – Once you’re signed up, it’s up to you.

✅ The WTCO Difference

We make sure everything is covered before you switch.
With our free 30-minute audit call, we:

• Identify every active service and number

• Advise what to keep, port, or cancel

• Prevent double billing and lost numbers

• Confirm your old services are actually disconnected

📞 Switch the Smart Way

Don’t leave it to chance — protect your business before you change providers.

Book your free 30-minute WTCO audit call now and get:

• A complete service map of your current account

• A tailored switchover plan

• Peace of mind knowing you won’t pay for what you don’t use

👉 Book Your Free Audit Call