1. What is an FTTP Upgrade?

Currently, many properties are connected through Fibre to the Node (FTTN) or Fibre to the Curb (FTTC), where the final stretch from the street to your premises uses copper wiring. An FTTP upgrade replaces that last section with fibre optic cable, giving you a direct fibre connection into your building.

This allows you to access faster NBN plans (up to gigabit speeds, depending on your provider and plan) and enjoy greater stability, especially during peak times.

2. How Do You Become Eligible?

NBN Co is progressively identifying areas that qualify for FTTP upgrades. Generally, you need to:

• Already be connected via FTTN or FTTC.

• Order a higher-speed plan (typically NBN 100 or above) from your provider once your area is ready.

• Have your premises assessed for installation.

WTCO can check your address and confirm if your property is ready for an upgrade.

3. What to Expect During the Installation Process

Step 1: Pre-Installation Check

Once you’ve placed an order for a higher-speed plan, NBN will arrange for a technician to visit. They’ll look at the best way to run fibre into your premises. Sometimes this means using existing conduits; other times new cabling or drilling may be required.

Step 2: External Fibre Work

Technicians will run fibre from the street pit or pole to the outside wall of your property. This may involve digging a small trench, using existing ducts, or attaching cabling overhead.

Step 3: Internal Equipment Installation

Inside your home or business, the technician will install:

• An NBN utility box (outside, where the fibre enters).

• An NBN connection box (NTD) inside your property, usually near a power outlet.

From this point, your modem/router will connect directly to the NBN box.

Step 4: Service Activation

Once installation is complete, your new fibre service will be activated. WTCO will help test your connection and ensure your devices are online.

4. How Long Does It Take?

• Pre-installation visit: Usually within a couple of weeks of placing your order.

• Full installation: Can take a few hours on the day, depending on complexity.

• Total time frame: Most upgrades are completed within 2–6 weeks from order.

5. Will There Be Costs?

For most eligible addresses, the upgrade itself is free when you order a higher-speed plan. Additional charges may apply if you request extra cabling work inside your property (e.g., moving the NBN box to another room). WTCO will provide upfront advice if this applies to you.

6. Benefits of FTTP for Homes & Businesses

• Faster download and upload speeds.

• More stable connection during busy hours.

• Better support for multiple devices and cloud services.

• Future-proofed technology as bandwidth demands grow.

7. How WTCO Helps You Through the Process

At WTCO, we handle the process end-to-end:

• Check your eligibility.

• Recommend the right plan for your needs.

• Manage the upgrade request with NBN.

• Provide ongoing local support.

✅ Ready to check if you qualify for an FTTP upgrade?
Contact WTCO today and we’ll confirm your eligibility and guide you through your upgrade options.

PH: 1300 765 985 Email : service@wtco.com.au